Bob Hope Airport

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Thursday, Jul 24th

Last update03:47:00 PM GMT

Welcome To Our December 2010 Online Newsletter

Not Just an Airport; a Regional Transportation Hub

The Bob Hope Airport Regional Intermodal Transportation Center (RITC), which is scheduled to open in 2012, will provide a whole new series of travel options. In addition to the Airport itself, the RITC will provide one point of access for trains, buses, rental cars, and eventually, perhaps even rapid transit.

Additionally, the Airport offers free shuttle service between the Airport and the Downtown Burbank Metrolink Station and from the North Hollywood Metro station to the Airport. In fact, getting to and from the Bob Hope Airport has never been easier, and the future holds even greater options for the traveling public.

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The Airport and the Environment

Airport and EnviromentEnviroment
EnviromentEvery airport has a significant impact on its surrounding community. They serve as economic engines, transportation hubs, and provide safe and convenient passenger and airfreight service. They also have an impact on the environment.

For years, Bob Hope Airport has focused on playing a positive role in increasing energy efficiency; reducing water pollution; improving the air and the environment; and assuring that it continues to hold itself to a high standard in all areas related to sustainability and environmentalism.

These are not just words, but the philosophy that provides the foundation for a number of specific activities and projects.

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Ambassadors Assist Airport Travelers

BHA AmbassadorHenry Feigin got up early Monday morning.

Of course, Henry Feigin gets up early every Monday morning. That’s because he has the 6 to 8 a.m. time slot as an Airport Ambassador, lending a friendly face and helpful guidance that fits in with Bob Hope Airport’s approach to customer service.

The Airport Ambassadors program is now in its fourth year and there are eight volunteers who make up the corps, each of whom donates one morning a week to enhance the travel experience for the millions of people who use the Airport each year.

Henry (seen on the left in photo) explains: “As the people come in, I greet them and say ‘Can I help you.’ I give them advice and answer questions about baggage, security procedures, and lots more. A lot of people come into the Airport and they don’t know which terminal to go to. A lot of them are just happy to see someone who says hello to them in the morning. It’s surprising how many people have never flown before.”

I’ve had people come to the wrong airport.

Henry began his volunteering at the Airport more than four years ago.

After retiring from a 40-year career in the payroll department at Warner Bros. Studio, he went to the Joslyn Senior Center in Burbank, looking for a place to volunteer; they suggested the Bob Hope Airport.

He’s been there ever since.

But Henry is at the Airport even before his 6 a.m. start time.  “I walk around before I start, to see if anything has changed in any of the terminals.”

Henry loves recounting his interaction with Airport visitors.  “On several occasions, people have asked if there was a chapel in the Airport because they needed a place to pray. I tell them that there is no chapel in the Airport, but they can pray anywhere.”

A very youthful 72, twice a week – on Tuesdays and Thursdays – Henry takes batting practice with a Sunday league baseball team.  He also goes to a gym three days a week and spends a couple of hours there.  “Of course,” he admits, “we spend as much time talking as we do exercising!”

The next time you are at the Airport early on a Monday morning, look for Henry.  You’ll recognize him because he wears a badge…but you’ll recognize him first because he’s wearing a big welcoming smile.

Sound Insulation Program Reduces Airport Noise Impact

Over the past two decades, the advent of quieter jets, combined with the Bob Hope Airport’s 10 p.m. to 7 a.m. voluntary curfew observed by scheduled airlines, has played a major role in the reduction of nighttime aviation-related noise.

Another key factor in lessening the impact of jets has been the Airport Residential Acoustical Treatment Program. Under this program, which has been funded by the Airport and the federal government since 1997, 1,836 residences and four schools have been retrofitted with sound insulation at no cost to the owners.

An additional 340 Airport-adjacent residences will soon receive the same insulation, which includes installation of sound-buffering doors and windows and sound barriers affixed to other appropriate section of the residence.

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Communicating Just Got Easier

Communicating with the Airport, and within it, is becoming more convenient.

Check out our new website, follow the Airport and keep up to date on both Facebook and Twitter, and enjoy the free Wi-Fi within the Airport.

And if that isn’t enough to make a confirmed Bob Hope Airport fan out of you, check out the Top Ten Reasons to Fly BUR.